Terms of Site Use

Last Updated: January 1, 2026

These Terms of Site (“Terms”, “Terms of Service”) govern your access to and use of nutraqualitylabs.com (the “Site”), operated by Nutra Quality Labs, LLC (“Nutra Quality Labs,” “we,” “us,” or “our”).

By accessing or using our Site, purchasing products, or otherwise engaging with our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this Site or purchase our products. By using the Site, you represent that you meet this requirement.

2. Products and Services

Nutra Quality Labs, LLC offers dietary supplements and related wellness products for personal, consumer use only.

All products are intended for lawful personal use and may not be resold, redistributed, or exported unless explicitly authorized by us in writing.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit quantities available for purchase
  • Refuse service to anyone for any lawful reason

3. Health Disclaimer

Our products and content are provided for general informational and wellness purposes only.

Statements on this Site have not been evaluated by the Food and Drug Administration (FDA).

Our products are not intended to diagnose, treat, cure, or prevent any disease.

You should consult a qualified healthcare professional before using any dietary supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

Reliance on any information provided on this Site is solely at your own risk.

4. Orders, Pricing, and Payments
Orders

By placing an order, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the payment method provided
  • We reserve the right to cancel or refuse any order, including in cases of pricing errors, suspected fraud, or inventory limitations.

Pricing

Prices are subject to change without notice. Taxes, shipping, and handling fees may apply and will be disclosed at checkout.

Payments

Payments are processed securely through third-party payment processors. We do not store full payment card details.

5. Shipping and Delivery

Shipping times are estimates and not guaranteed. Nutra Quality Labs, LLC is not responsible for delays caused by carriers, customs, weather, or other events outside our control.

Risk of loss passes to you upon delivery to the carrier, to the extent permitted by law.

6. Returns and Refunds

Our return and refund policies, if any, are posted separately on the Site and are incorporated into these Terms by reference. Please review those policies carefully before making a purchase.

7. Intellectual Property

All content on the Site, including but not limited to:

  • Text, graphics, logos, product names
  • Images, videos, icons, and design elements
  • Trademarks, trade dress, and brand identifiers

is the exclusive property of Nutra Quality Labs, LLC or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without our prior written consent.

8. User Conduct

You agree not to:

  • Use the Site for unlawful or fraudulent purposes
  • Interfere with Site security or functionality
  • Attempt unauthorized access to systems or data
  • Submit false, misleading, or harmful information
  • Violate applicable laws or regulations

We reserve the right to suspend or terminate access for violations of these Terms.

9. Third-Party Services and Links

The Site may include links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties. Use of third-party services is at your own risk and subject to their terms.

10. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NUTRA QUALITY LABS® SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Nutra Quality Labs, LLC, its officers, directors, employees, and affiliates from any claims, liabilities, damages, losses, or expenses arising out of:

  • Your use of the Site
  • Your violation of these Terms
  • Your violation of any law or third-party rights

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of California, without regard to conflict-of-law principles.

Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in that jurisdiction, unless otherwise required by law.

14. International Users

If you access the Site from outside the United States, you do so at your own initiative and are responsible for compliance with local laws. Products may not be available or lawful in all jurisdictions.

15. Changes to These Terms

We may update these Terms from time to time. Changes will be effective upon posting on the Site with an updated “Last Updated” date. Continued use of the Site constitutes acceptance of the revised Terms.

16. Contact Information

If you have questions about these Terms, please contact us at:

Nutra Quality Labs, LLC
Email: support@nutraqualitylabs.com

Website: nutraqualitylabs.com

Subscription / Auto-Ship Terms Addendum

Last Updated: January 17, 2026

This Subscription / Auto-Ship Terms Addendum (“Subscription Terms”) supplements and forms part of the Terms of Service of Nutra Quality Labs, LLC (“we,” “us,” or “our”). These Subscription Terms apply to any products purchased on a recurring or automatic delivery basis through nutraqualitylabs.com.

By enrolling in a subscription or auto-ship program, you agree to these Subscription Terms in addition to our general Terms of Service and Privacy Policy.

1. Subscription Program Overview

Our subscription or auto-ship program allows you to receive eligible products automatically at a recurring interval (e.g., every 30, 60, or 90 days), based on the option you select at checkout.

Subscriptions continue until canceled by you in accordance with these Subscription Terms.

2. Authorization & Automatic Renewal

By enrolling in a subscription, you expressly authorize Nutra Quality Labs, LLC to:

  • Charge the payment method you provide on a recurring basis
  • Process charges at the frequency, price, and quantity disclosed at checkout
  • Continue billing until you cancel the subscription
  • This authorization remains in effect unless and until you cancel your subscription.

3. Billing, Pricing & Taxes

You will be charged the subscription price displayed at checkout, plus applicable taxes and shipping, unless otherwise stated.

Prices are subject to change; however, any price changes will apply only to future shipments and you will be notified in advance where required by law.

Failed payments may result in delayed shipments or suspension of the subscription until payment is successfully processed.

4. Order Confirmation & Renewal Notices

After enrolling, you will receive:

  • An initial order confirmation via email
  • Ongoing shipment confirmations or renewal reminders, where required by applicable law

It is your responsibility to ensure your contact and payment information remains current.

5. Managing, Skipping, or Canceling Your Subscription

You may manage your subscription at any time by:

Logging into your customer account on nutraqualitylabs.com, or

Contacting customer support at support@nutraqualitylabs.com

You may:

  • Cancel your subscription
  • Skip an upcoming shipment
  • Change delivery frequency or product quantity

Cancellation Timing:
To avoid being charged for the next scheduled shipment, cancellations or changes must be made at least 48 hours before the next billing date.

6. Returns & Refunds for Subscription Orders

Subscription orders are subject to the same Returns and Refund Policy as one-time purchases, unless otherwise stated.

We do not offer refunds for shipments that have already been processed or shipped, except as required by law.

7. Failed Payments & Suspension

If a subscription payment fails:

  • We may retry the payment method on file
  • Shipments may be delayed or skipped
  • The subscription may be suspended or canceled if payment cannot be successfully processed

You remain responsible for maintaining valid payment information.

8. Modifications or Termination by Nutra Quality Labs, LLC

We reserve the right to:

  • Modify subscription pricing, terms, or product availability
  • Discontinue the subscription program or specific subscription products

If required by law, you will receive advance notice of material changes affecting your subscription.

9. No Minimum Commitment

Unless otherwise stated at checkout, there is no minimum purchase obligation for subscriptions. You may cancel at any time in accordance with these Subscription Terms.

10. Governing Law

These Subscription Terms are governed by and construed in accordance with the laws specified in the Terms of Service.

11. Contact Information

For subscription-related questions or assistance, please contact:

Nutra Quality Labs, LLC
Email: support@nutraqualitylabs.com

Website: nutraqualitylabs.com